History
Richard Carter is a seasoned IT expert with a distinguished track record in successfully delivering large-scale IT projects. His expertise stretches across various technical and leadership roles, equipping him with the versatility to adapt quickly to new environments and dynamic business challenges. Richard's profound passion for Agile and Lean methodologies has been a driving force in his career, enabling him to blend cutting-edge technological solutions with business objectives effectively.
His accomplishments include managing IT budgets exceeding £5M and playing a key role in major program budgets totaling over £270m. Richard's leadership skills have been pivotal in steering Agile departments of up to 80 specialists, nurturing a culture of innovation and efficiency. His tenure at HMRC and Hargreaves Lansdown stands out, where he led the transition from traditional platforms to advanced cloud-based systems, significantly reducing lead times and boosting productivity.
In recent roles, Richard served as Delivery Lead at Hargreaves Lansdown and HMRC, where his contributions were instrumental in cloud migration and implementing DevSecOps, enhancing automated testing, and streamlining operations. He also led significant digital projects like the EUExit Customs Declaration Service program, showcasing his proficiency in Agile transformation and project governance under challenging conditions.
As an Agile Coach at the Ministry of Justice, Richard mentored teams in Agile and Lean practices, fostering an environment conducive to continuous improvement. His ability to coach and guide not only Agile teams but also senior management highlights his comprehensive understanding of digital product delivery.
Throughout his career, Richard has consistently demonstrated an analytical mindset, complex problem-solving skills, and a consultative approach. His expertise in various aspects of project management, from stakeholder management and business transformation to incident management and resource allocation, marks him as a leader in the field.
Richard's achievements have been recognized in the industry, evident from being shortlisted for several Agile Awards and winning accolades in mobile and technical innovation categories. His dedication to continuous improvement and his ability to identify and bridge gaps make him a standout professional in the IT and project management domains.
Awards
Shortlisted for the 'Best Use of Agile in the Private Sector' Agile Award / 2015
Shortlisted for the 'Best Scrum Newcomer' Agile Award / 2015
Shortlisted for the 'Most Influential Business Leader' Agile Award / 2015
Won in the RevAwards ‘Mobile’ Category / 2013
Won in the DMAs ‘Best Use of Mobile’ Category / 2013
Won in DADI Awards ‘Best use of Technical Innovation’ Category / 2013
Gold Award Winner in Roses Creative Award / 2013
Certification & Courses
ICP-ACC Agile Coaching
Certified Advanced Scrum Master
Certified Scrum Master
Scrum @ Scale Practitioner
SAFe 4 Agilist
Agile Estimation & Planning
Prince 2 Practitioner